Client case · Pharmacure

Establishing sales in Southeast Asia for a Swedish medtech company

With Tick Tock Consulting as external project manager, Pharmacure established sales in Thailand, Vietnam and Indonesia. Six distributors were identified, and market support continued for several years.

Organisation

Pharmacure Health Care International AB

Period

2015–2021

Market

Thailand, Vietnam, Indonesia

Focus

Distributor search, launch and market support

01 / Context

The challenge

Pharmacure is a small, profitable Swedish company selling over-the-counter nasal care products such as Nozovent, Nozoil and Nozohaem. It wanted to understand market conditions and regulations in Southeast Asia and find the right local distributors – without building its own organisation in the region.

02 / Delivery

Our approach

  • A pre-study part-funded by a Swedish business development cheque for internationalisation (2016–2017).
  • Market research: competitors, price levels, key players and estimated market size.
  • Regulatory mapping together with Pharmacure’s regulatory lead, including registration files and labelling.
  • Distributor search, qualification and meeting programmes in Indonesia, Vietnam and Thailand.
  • Support in negotiating distribution agreements.
  • Ongoing market support with a structured PMO status report per country: distributor dialogue, product training, registration, import and sales follow-up.
  • Market feedback on new products, for example a product test in Indonesia that gave a clear go/no-go basis.
03 / Outcomes

Results and deliverables

01

The overall goal – sales established in Thailand, Vietnam and Indonesia – was met, according to the client’s final report on the funded project.

02

Six distributors identified: two in Thailand, three in Vietnam and one in Indonesia.

03

Regular status reports and market support from 2016 to 2021.

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